Effective Date: June 11, 2025
Last Updated: June 11, 2025
Drim.tim ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [drim.tim], engage with our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal information and how we treat it.
1. Information We Collect
We collect several types of information to provide and improve our services, as well as for communication and security purposes. The types of data we collect include:
a. Information You Provide Directly
- Name, email address, and phone number when you register for an account or contact us.
- Business or company name, job title, and industry when you use our services as a business entity.
- Any content or communication shared through support inquiries, chat features, forms, or surveys.
b. Automatically Collected Information
- Device Data: IP address, browser type, device type, operating system, and language preferences.
- Usage Data: Pages visited, time spent on pages, links clicked, and interaction with features.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To provide and operate our website and services.
- To respond to customer inquiries and support needs.
- To send administrative information, updates, and other communications.
- To personalize your experience and understand usage trends.
- To improve functionality, performance, and user satisfaction.
- To detect and prevent fraudulent or unauthorized activity.
- To comply with legal and regulatory obligations.
We may also use anonymized and aggregated data for analytical purposes that do not identify you personally.
3. Legal Bases for Processing (EU Users)
If you are located in the European Economic Area (EEA), our legal basis for processing your information includes:
- Your consent (e.g., for marketing or analytics).
- Performance of a contract (e.g., to provide services you request).
- Compliance with legal obligations.
- Our legitimate interests, such as improving our website and services.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who help us operate our website and services (e.g., payment processors, hosting providers) under strict confidentiality agreements.
- Legal Requirements: When required to comply with legal processes or respond to lawful requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred, subject to confidentiality obligations.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Legal compliance
- Resolving disputes
- Enforcing agreements Where appropriate, we anonymize or securely delete information that is no longer needed.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Request to correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to legal constraints.
- Objection and Restriction: Object to or request a restriction on how we use your data.
- Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at: [email protected]
7. Children’s Privacy
Our website is not directed to children under the age of 13 (or 16 in some jurisdictions), and we do not knowingly collect personal data from children. If we learn we have collected personal data from a child, we will promptly delete that information.
8. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information. These include:
- Encryption of sensitive data.
- Firewalls and secure server environments.
- Access controls and staff training. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of every site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting a prominent notice or by contacting you directly, where required.
11. Contact Us
If you have questions or concerns regarding this policy, please contact us at:
Email: [email protected]
Address: Drim.tim Inc., Ukraine, 03110, Kyiv city, Volodymyrska st., 18, office 48 Registration number 45841979